Our answer: Welcome aboard! We need to perform a new login on your account and will text your mobile number (if provided). When the system attempts the log in you will likely get a prompt from Instagram. Please click “it was me” no matter what country we choose to log in from. Although we are based in Los Angeles, we use locations from around the world to log into your account. We will also most likely need to send over a verification code to the cell or email that is associated with the account. This process will take a few minutes after we reach out to you. *Keep in mind this is merely an Instagram security feature because you have a new login on your account.